We Built It. We’re Here After the Sale.
Pendu equipment is designed for the long haul, and so is our relationship with the people who run it. When something needs attention, you're not calling a help desk. You're calling the same team that engineered and built the machine.
After the Install
What Our Support Looks Like.
Parts
We stock commonly used, universal parts and maintain vendor relationships that let us expedite the purchase of components, such as motors and PLCs, when you need them fast. For custom parts not on the shelf, we build them in-house in our Machine Shop.
Automation & Remote Support
For the machines we ship that include remote connectivity, we can perform program adjustments, parameter changes, and post-install tuning from our Pennsylvania headquarters without an on-site visit. Run the line for a week and realize you need to adjust a timer. Call in, we connect, we fix it.
Engineering Support
When your production requirements change, let us know. Our team can consult on what it would take to adapt, expand, or retrofit what you already have, without starting from scratch.
Training
Equipment only performs as well as the people running it. Pendu provides operator and maintenance training at startup, and again when your team changes. If your workforce has changed since installation, we can retrain your team on the equipment you already own, on your floor, and on your schedule.
Preventative Maintenance
Pendu offers scheduled equipment checkups to catch wear and tear before it causes downtime. A visit covers inspection of wear components, alignment, and controls, along with a summary of what we found and what to watch.
How Can We Help?
Tell Us What You Need. We’ll Take It from There.
Ready To Put Pendu To Work? Contact Us To Get Started.
CONTACT US